–Check in at the pro shop is no more than 30 minutes in advance. You can arrive earlier on the property if you wish to sit on the patio to eat/drink before your round, grab takeout, or use the restroom facilities. You are welcome to use our putting green on the south side of our clubhouse if you are here earlier than 30 minutes. Our putting green outside of the pro shop is only open to the next foursome on deck prior to teeing off hole #1.
–We are CASHLESS in the pro shop. Debit/VISA/MC/Amex is accepted to pay for power carts, shop merchandise or member guest green fees. All Public Golfers tee times will be prepaid at the time of booking, whether you book online or by phone. A credit card must be given to prepay in advance for any tee times made.
-Power carts will not be booked online or prepaid, only green fees. If you wish to rent a power cart or pull cart, please see the pro shop on arrival and you can pay for your rental with credit card/debit and will be given a key.
-Masks are not mandatory to be worn inside our clubhouse, however should you wish to still wear one, please do. If you have travelled internationally in the last 14 days, please ensure you do wear a mask within our clubhouse for the 14 days following your return.
-If you have any symptoms of Covid-19: cough, fever, shortness of breath, runny nose, sore throat, stomach upset or feel well, please do not come to the golf club. And/or if you have travelled outside of Ontario in the last 14 days or someone in your household has symptoms, please do not visit the golf club.
–Golfers riding in powercarts – Golfers who wish to ride in a seperate cart alone, will be subject to a $10.00 upcharge as our cart inventory is limited. Power carts are available on a first come first serve basis.
-Powercart rentals are strictly rented to only those that are at least 18 yrs. old with a FULL G licence. Proof of age will be required if renting a powercart. Anyone under the age of 18 yrs. found driving a power cart will forfeit the entire group to continue playing golf, and the group will be asked to leave immediately with no refund. Parents are not allowed to give permission to their children to drive our power carts at anytime.
-Children under the age of 10 years old are not permitted to ride in power carts due to liability and safety. Any child 10 yrs. and older is allowed to ride in a power cart provided that an adult is driving the cart. And the adult in charge of the child assumes all liability of said child riding in the cart with them. At no time, are children allowed to be walking the course, or riding in power carts as “non golfers” and spectators only. Only golfers who have paid a green fee will be allowed on the course.
–The putting green outside of the pro shop is open for practice for the next group due on the 1st tee. We have a 2nd putting green on the south side of our clubhouse that other golfers who are playing that day up to 30 minutes before their tee time can use. Maximum of 4 players at a time on each putting green. No outside practice players on our putting greens for golfers that do not have a tee time on the “day of”.
–Bunker rakes and ball washers have been removed from the course. Please smooth the sand with your foot or club.
-All powercarts & pull carts are washed after each use, please leave them in the designated “drop off” area outside the pro shop (in roundabout). Please remove all garbage & recycling and place in designated bins to eliminate the need for our staff to touch your items. Remove all personal belongings.
–Be respectful of homeowners and the close proximity to the golf course.
-There is to be no loitering in our parking lot, drinking, playing music or rowdiness. Please respect that our parking lot is surrounded by homeowners. If you wish to relax after your round, please use our dining room patio.
-There is zero tolerance and not permitted for anyone to bring “outside alcohol” onto our property. Anyone caught with their own alcohol will forfeit their groups golf privileges and golf fees and will be asked to leave immediately. We reserve the right to check all coolers and bags on Millcroft Golf Club property.
TEE TIMES & CANCELLATION POLICY
Tee time bookings can be made through our home page, Book A Tee Time/Tee Times. All tee times (with the exception of members) will be 100% prepaid in full at the time of booking. Please ensure you are booking for the correct number of players as your credit card will be charged in full based on the number of players you are booking for. Our tee time intervals are 10 minutes apart and each tee time is for 4 players. Any group booking for less than 4 players, please know that the club will sell any open tee times and you will be paired up with others. Any groups booking for 4 or 3 players, and showing up with less than what they booked for, “short show or no show” will not be refunded for any players not in attendence. Our tee times are prepaid and refunds will only be made up to 24 hours in advance. If your original players you book a tee time for changes, then it is someone’s responsibility in the group to call and cancel the booking if you cannot play, or edit the booking if you know you will have less players that day. Should you need to cancel or reduce the number of players in your booking on the “day of”, partial refunds will only be considered if you notify us within 2 hours of your tee time by emailing us at: email@example.com and provide us with the name the booking is under, the tee time, and the reason why you need to cancel or edit your time. The Management of Millcroft will review your email and if a refund or partial refund will be granted, it will be processed back onto the same credit card that initially booked and prepaid for the green fees within 3 business days and an email will be sent to you.
Raincheques are issued when the course staff have to call golfers off the course due to lightening. In heavier rain, golfers who wish to have a raincheque issued can speak with our pro shop. Raincheques for both golf & power carts are pro-rated based on the # of holes unplayed. A raincheque will be pro-rated over 18 holes from Open up to 2nd Twilight. Raincheques will be pro-rated over 9 holes from 2nd Twilight until our last tee time due to the reduced rate. The amount printed on your raincheque will be a pre-tax value and once used, you will receive the pre-tax value PLUS the HST when you redeem it on your next visit. The raincheque value is a discount off your next green fee rate when visiting us again in the future.
Please adhere to our rules and keep all customers & our staff safe. Your cooperation is appreciated. Have a great day golfing!